Tech Survey 2012

 

INFORMATION TECHNOLOGY / INFORMATION SERVICES TRENDS 2012

 

In an effort to better understand the current IT/IS trends in the Midwest, we at TriCom Technical Services issued a second semi-annual survey to provide a snapshot of our technical community, and to compare that information to last year’s data.

In April 2012, a 21 question survey was developed and distributed to approximately 22,321 database recipients matching the decided upon criteria, and posted on social media platforms including LinkedIn, WordPress, Facebook, and Twitter. Employees currently or previously working in Information Technology and Information Services were asked to respond to survey questions, taking approximately 2-5 minutes to complete.

Of those recipients, a total of 850 participants started the survey, of which 780 were completed (91.8%). The survey was then closed on June 5, 2012 to allow for analyzing and processing.

Learning from last year’s survey, we were able to more completely piece together a survey that would provide valuable insight into Kansas City IT/IS trends that we feel is beneficial to both employees and employers, and to compare and contrast to similar data gathered in our 2011 survey.

SURVEY
Participants were greeted with a “thank you for participating” page and the following message: “You will be asked to respond to a handful of questions, taking approximately 2 minutes to complete. If you complete the survey, you will be provided with the results once all the data is gathered and processed.” The following disclaimer was then given:  “All responses will be held in strict confidence and will not be used for solicitation in any way.” The following questions were asked as part of our survey. Categories include General Questions, Work Status, Education and Training, Certifications, Work Experience, Unemployment, Compensation, Job Satisfaction, and Dislikes.

Using page logic, the survey automatically determined in which direction the participant would move throughout the survey based on a specific answer to predetermined questions. For example, participants who answered “Yes” to question Q6: “Do you have a higher education degree?” followed up with Q7, asking participants to “Please check any higher education degrees you possess.” Participants who answered “No” to Q6 were moved past Q7 and on to Q8: “Do you possess any certifications?” Again, page logic was employed here based on the participants “Yes” or “No” answer. This tool was implemented in the following questions:

  • Q1: Please select your current place of work.
  • Q6: Do you have a higher education degree?
  • Q8: Do you possess any certifications?
  • Q11: For which of the following company industries do you currently work?
  • Q20: In the case you were to leave your current position, what would be the reason?

Participants were able to decline to respond to questions they felt uncomfortable answering with the exception of the following to aid in page logic: 

  • Q6: Do you have a higher education degree?
  • Q8: Do you possess any certifications?
  • Q11: For which of the following company industries do you currently work?
  • Q18: How satisfied are you with your current job?
  • Q19: How likely are you to leave your current position in the next year?
  • Q20: In the case you were to leave your current position, what would be the reason?

Upon completion, participants were greeted with a thank you page and notified that individual feedback would be held in the strictest confidence and would not be used by TriCom Technical Services or any other firm for marketing purposes whatsoever, and that data would be provided to users upon survey conclusion.

Q1: Please select your current place of work.
Over half of survey participants indicated they currently work or recently worked in the Kansas City metropolitan area, 6% work in the Minneapolis metropolitan area, 2% work in or near Wichita, KS, and 34% work in other regions in the United States. Some interesting data in this graph – only 1% of respondents claim to telecommute or work remotely.  Those who indicated they currently work outside of the U.S. had finished the survey and were directed to the Thank You page.

Location of Work

Q2: Please select your gender.
Similarly to what we saw in last year’s data, an overwhelming majority of respondents (80%) are male. Parallel to the men’s results, female IT/IS participants come in at 18%. Two percent of participants declined to answer this question.

Gender

Q3: Please select your age range.

Again, similarly to last year’s data, the majority of respondents are between the ages of 36 and 55, with each age group almost equally balanced; age group 36-45 with 32.74%, and age group 46-55 a very close second with 32.62%. Also, the reported amount of young IT/IS professionals in the workforce has dropped since last year. The 26-35 age group has declined in population from 19.8% in 2011 to only 13.24% in 2012, as well as entry level, dropping from 2.2% in 2011 to  .71% in 2012.

Age

WORK STATUS

Q4: Which of the following best describes your U.S. citizenship status?
As expected, U.S. citizens claimed the majority in work status by a whopping 95.22%.

Citizenship

Q5: What type of employment best describes your current situation?
Also as expected, the majority of participants reported to be full-time employees when selecting from full-time, part-time, contract, contract-to-hire, or unemployed.

Employment Status

EDUCATION AND TRAINING

Q6: Do you have a higher education degree?
Just over four-fifths (83.84%) of our respondents answered “yes” to possessing a higher education degree including Associate, Bachelors, Masters and Doctorate degrees. Only 16.16% indicated they did not have a higher education degree. Those who reported to have higher education degrees were asked to select any degrees possessed in Q7. Those who reported without a higher education degree skipped Q7 and continued with Q8.

Higher Education

Q7: Please check any higher education degrees you possess.
Participants were able to select one or many of the options above. At 68.44%, the majority of our respondents who indicated they have obtained a degree in higher education possess a Bachelor’s degree in their field of choice. Nearly 30% possess a Master’s degree, and only 1.77% possesses a Doctorate. Those with an Associate’s degree come in at 16.52%.

Higher Education Degrees

Q8: Do you possess any certifications?
As in 2011, these results were pretty close, with only approximately 10% separating the two categories. Reportedly, just over half of respondents (54.38%) do not possess an IT/IS certification. Those who reported to possess a certification were asked to list them in Q9, those who answered “no” to this question were directed to Q10.

Certified

Q9: Please list your certifications.
As the data shows, the top five reported IT/IS certifications include the following:

  • PMP and ITIL certifications tied in first at 9%
  • MCP certifications at a close third at 8%
  • MCSE certifications in fourth at 6%
  • Java certifications in fifth at 5%
     

Certifications

WORK EXPERIENCE


Q10: How many years of experience do you have in the IS/IT industry?
Surprisingly, the majority of our respondents (38.56%) has over 20 years of experience in the IT/IS industry followed by 26.8% with 11-15 years, and 20.23% with 16-20 years.

Years of Experience

Q11: For which of the following company industries do you currently work?  
Participants were asked to select any and all of the company industries listed above for which they currently work, the majority of which (20.18%) answered “IT and Technology.” Answer choices included Aerospace and Defense, Agriculture, Architecture and Design, Consulting, Consumer Goods, Advertising and PR, Business Services, Education, Energy and Utilities, Engineering Services, Entertainment, Finance/Banking, Government and Military, Insurance, IT and Technology, Legal Services, Manufacturing, Medical/Healthcare Services, Nonprofit, Pharma and Biotec, Printing and Publishing, Restaurant/Food Services, Retail, Sales, Sports/Athletics, Telecommunication Services, Transportation, Unemployed, and Other.
Those who answered “Unemployed” went on to answer Q12, those who did not answer “Unemployed” were directed to Q13.

Industries
Industries List

UNEMPLOYMENT

Q12: How long have you been unemployed?
The majority (43.59%) of unemployed respondents have been so for less than 1 year, 23.08% have been unemployed for 1-2 years, and 33.33% have been unemployed for 3 or more years. After answering this question, these participants had completed the survey and were directed to the Thank You page.

Unemployment

WORK EXPERIENCE (continued)

Q13: Are you currently working in the same position as you did this time last year?
A resounding percentage (72.67%) of respondents indicate they are currently working in the same position as they did the previous year. Only 27.33% have moved on to a new position. In 2011, the percentage of those working a different job than the previous year was at 40%.

Position or Promotion

Q14: How long have you been in your current position?
According to our results, the majority of respondents (25.7%) have been at their present position for less than 1 year. Compared to our 2011 data, respondents indicated they had been at their present position for just short of 3 years. An educated guess would tell us that some of these people have changed positions in the last year. That said, steady work is abound with 24.11% of participants having been employed in the same position for 3-5 years, and 23.84% for 1-2 years.

Position Tenure

Q15: At what level do you currently perform? Select all that apply.
Participants chose from Owner/Partner, President/Vice President, Executive, C-level, Management, Senior level, Mid-level, Junior/Entry level, and Other. Similarly to 2011, an overwhelming amount of respondents indicated they were senior level employees, but unlike 2011, followed by Management, then mid-level.

Position Level

COMPENSATION

Q16: Regarding salary: are you currently making the same, less than, or more than you made last year?
Over half (57.16%) of respondents indicated they are currently earning more money annually than they did last year, leaving approximately 33% earning the same and 10% earning less than the previous year. This shows some progress compared to 2011 – nearly 36% of respondents indicated they were making less than the previous year.

Position Salary

Q17: What is your current approximate salary?
As shown above, the majority of our participants indicated earning a salary of between $76,000 and $90,000 annually, followed closely by a bit higher range of $91,000-$105,000 annually.

Salary

JOB SATISFACTION

Q18: How satisfied are you with your current job?
When asked to answer with Extremely satisfied, Very satisfied, Satisfied, Neutral, Dissatisfied, Very dissatisfied, and Extremely dissatisfied, nearly 30% of respondents indicated they are satisfied with their current position. Following in second place is very satisfied (23.12%) and Neutral (18.74%) in third. These numbers are highly reflective of the statistics we saw for the same question in 2011.

Job Satisfaction

Q19: How likely are you to leave your current position in the next year?
When asked how likely the participant would be to leave their position in the next year, over half of the respondents indicated they are not at all likely to make a move, with 34% not likely, 11% very not likely, and 13% extremely not likely. This shows that employees are likely to make a move in 2012 than they were to do so in 2011, when the likelihood of leaving a position was just above 50%.

Leave Position

Q20: In the case you were to leave your current position, what would be the reason?
Participants chose from “Not applicable – Not considering a move” (26%), “End of contract” (16%), “Moving” (5%), “Going back to school” (1%), “Dislike workplace” (15%), “Promotion/Demotion” (17%) and “Other” (20%) which consisted mostly of “better offer.” Those who answered “Dislike workplace” were asked to continue to Q21. All others had completed the survey and were directed to the Thank You page. 

Reasons to leave

DISLIKES

Q21: Why do you dislike your workplace? Please check all that apply.
Respondents were asked to select one or any of the above reasons as to why they dislike their workplace. Of 81 participants, culture and/or work environment tops the list with 64 participants, followed by stress (34), compensation (24), Burn out (22), challenge level (18), and harassment (8).

Dislike Workplace

After answering this question, these remaining participants had completed the survey and were directed to the Thank You page.

CONCLUSION
After reviewing these results and comparing to the data we collected in 2011, we can conclude the Midwest IT/IS landscape is a well-educated, dominantly male culture between the ages of 36 and 55, making anywhere between $76,000 - $105,000 annually with over 20 years of experience. The majority of participants are U.S. citizens employed in a full-time position and have been in the same position for less than a year to five years. Many of these employees are working the same senior-, mid-level, or management positions they worked in the previous year, while earning more money in 2012 than they had in 2011.

As in 2011, most 2012 participants are satisfied with their positions and although they are not currently considering a move, they may leave their current positions if the right opportunity were to present itself in the upcoming year, especially in the case that an employee disliked their workplace due to compensation, culture, stress, or burn out.

To view the results from our 2011 survey, click here.